Hi, my name is Alex Rowley. I was born and grew up in Seattle, Washington. I am naturally quiet, an observer who doesn't covet the spotlight. In a surprising turn of events this has made me very good at de-escalation and I've built a career helping companies respond to escalated, angry customers by promoting empathy and plain language. In my job I'm known for writing about complex topics through engaging stories and visual concepts, and have been recognized for writing guidance and editing in an internal network of coprorate writers. In 2019 I pivoted towards my goal of writing fiction. My current draft work explores what happens when two coworkers force each other to reckon with their dark past to solve a murder.